Shipping policy

Shipping Policy

EvoWear is committed to providing reliable and efficient shipping services. Please read our shipping policy carefully to understand how we process and deliver your orders.

1. Shipping Destinations

  • We currently ship to addresses within the United Kingdom only.
  • We do not offer international shipping at this time.

2. Processing Time

  • Orders are typically processed within 1-2 business days (excluding weekends and public holidays) from the date of purchase.
  • During peak seasons or promotional events, processing times may be extended.

3. Shipping Methods and Delivery Times

  • We offer standard and expedited shipping options at checkout.
  • Standard shipping typically takes 3-5 business days.
  • Expedited shipping is available for faster delivery, usually within 1-2 business days.
  • Delivery times are estimates and may vary due to courier delays or unforeseen circumstances.

4. Shipping Costs

  • Shipping costs are calculated at checkout based on the selected shipping method and order weight.
  • Free shipping may be available for orders exceeding a specified value, as indicated on our website.

5. Tracking and Delivery

  • Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.
  • Customers are responsible for providing an accurate shipping address. EvoWear is not liable for orders delivered to incorrect addresses due to customer error.
  • If an order is marked as delivered but has not been received, customers should contact the courier directly before reaching out to us.

6. Lost or Delayed Shipments

  • If your order is significantly delayed beyond the estimated delivery time, please contact us at sales@evowear.uk.
  • In cases of lost shipments, we will work with the courier service to resolve the issue as quickly as possible.

7. Damaged Shipments

  • If your order arrives damaged, please notify us within 48 hours of delivery with photographic evidence.
  • We will review the claim and, if approved, provide a replacement or refund.

8. Changes to Shipping Policy

  • We reserve the right to modify this shipping policy at any time without prior notice.
  • Any updates will be reflected on our website, and continued use of our services constitutes acceptance of the revised policy.

For any shipping-related inquiries, please contact us at sales@evowear.uk.